CONTACT US
The Customer Service department is open from 9am to 9pm EST, Monday to Friday and 9am to 5pm EST, Saturday and Sunday.
Holiday Hours
- December 24, 2024: 9am-6pm EST
- December 25, 2024: Closed
- January 1, 2025: Closed
To reach a Customer Service Representative, please fill out the form below or use one of the following channels, we'll get back to you as soon as possible:
Text Message: 1-888-852-7563 (Toll free CA/US)
Phone: 1-855-622-5243 (1-855-MACKAGE) (Toll free)
*For all issues or questions regarding in store orders please reach out to the store where the item was purchased from.
PRESS AND COLLABORATIONS
For all press and collaboration inquiries, please email press@mackage.com